Articles in Delivery
Delivery
The Kickoff Meeting Is the Easy Part
By the time the customer joins the call, the project has either been set up to succeed or set up to fail. The kickoff just confirms which.
christopher-veale ·
Delivery
Preventing Scope Creep in Professional Services
Scope creep doesn't start when the client asks for one more thing. It starts six weeks earlier when nobody had time to actually scope the work.
christopher-veale ·