Welcome to www.servantium.com (the "Website"), owned and operated by Servantium Inc. (the "Company"). This privacy policy (this "Privacy Policy") governs your use of the Website and the Company's use of your private information. This Privacy Policy creates a binding legal agreement between you and the Company, and your access to the Website is subject to this Privacy Policy. By using the Website, you accept and agree to the terms of this Privacy Policy. The Company reserves the right to update and change this Privacy Policy by posting updates and changes to the Website.
1. Data Collected by the Company
When you use the Website, the Company and/or third-party affiliates may collect personally identifiable information that you provide, such as your name, company, employer, address, phone number, email address, credit card information, social media profile information, or photo. The Website may collect such information from various platforms and applications, including content posted by the Company, promotional emails, articles, and forums.
With your permission, the Company may also access profile and personal information from third-party websites, including usernames, passwords, photos, or other data you have posted.
The Company may use one or more third-party payment platforms to collect payment, and is not responsible for any issues or delays caused by such platforms.
Website systems may also collect and associate your personal information with your activities (such as pages you view or things you purchase).
When you send an email or other communication to the Company, the Company may retain those communications to process your inquiries, respond to your requests, and improve the Website.
The Company uses certain generic visitor information to better understand how visitors use the Website. This information is commonly made available by web browsers and servers, and may include your IP address, browser type, language preference, referring website, and the date and time of each request.
2. The Company's Use of Data
The Company maintains and processes personal information to provide access to its visitors and to effectively operate the Website.
The Company uses your name, company name, and email address to notify you of updates that you have requested, as well as other information. There may be instances where the Company provides your information to its partners and affiliates so they can provide you with requested information.
The Company may work with partners, affiliates, and sponsors to provide visitors with access to content and products. When you access such content through the Website, the Company may use and provide your personally identifiable information to those partners.
To operate the Website, the Company may make identifiable and anonymous information available to third parties in limited circumstances: (1) with your express consent; (2) for research purposes; (3) when required by law; (4) when necessary to protect the Company's rights or property; or (5) to any successor or purchaser in a merger, acquisition, liquidation, dissolution, or sale of assets. Your consent will not be required for items (2) through (5), but the Company will attempt to notify you to the extent permitted by law.
3. Data Retention
The Company will retain your personal information for as long as your account on the Website is active, or as otherwise necessary to comply with this Privacy Policy or applicable law. If you request that the Company edit or delete your personally identifiable information, the Company will make reasonable efforts to do so, unless unable for legal or contractual reasons. Upon termination of your account, the Company may retain your personal information for a reasonable period to fulfill legal or regulatory obligations.
4. Unaffiliated Third Parties
Visitors should be aware that what they share on the Website may be discovered by third parties without the involvement of the Company, including search engine crawlers and bots. Visitors should take this into consideration whenever sharing any information.
5. Unauthorized Minors
The Company does not knowingly collect personal information from individuals under the age of eighteen (18). If you believe that the Company has inadvertently collected such information, please contact the Company immediately so it can be promptly removed.
6. Security
Information collected by the Company may be stored or processed on computers located wherever the Company does business. The Company takes reasonable steps to secure your personally identifiable information against unauthorized access, alteration, disclosure, or destruction. However, no security method can be guaranteed to protect information from hackers or human error.
7. Proprietary Rights
All content on the Website, including but not limited to any intellectual property, products offered, text, graphics, images, audio, video, and data, is the property of the Company and shall remain the property of the Company.
8. Tracking Mechanisms & Cookies
When you visit the Website, the Company may send one or more cookies, beacons, tags, and scripts to your device, which uniquely identifies your browser. These tracking mechanisms are used for the purpose of improving the quality of the Website by storing visitor preferences and tracking visitor trends, as well as for advertising and marketing purposes.
Most browsers initially default to accept cookies, but you can reset your browser to refuse all cookies or to alert you when a cookie is being sent. Your ability to use some features of the Website may be limited by refusing such mechanisms.
The Company currently uses the following tracking technologies on the Website:
- Google Analytics (GA4): Measures page views, traffic sources, and user engagement. Only loaded after you accept analytics cookies via the cookie consent banner. Measurement ID: G-6EFX4FNH6H.
- Cal.com Embed: Powers the "Book a Demo" scheduling widget. Loaded on pages with booking functionality.
- Brandfetch CDN: Serves third-party company logos on the About and Platform pages. No personal data is collected.
- localStorage: Your cookie consent preference is stored locally in your browser as
servantium_cookie_consent. This is not transmitted to any server.
The Company's advertising partners may also use tracking mechanisms for similar purposes, which the Company does not control.
9. Other Websites
This Privacy Policy applies only to the Website and any websites owned and operated by the Company. The Company does not exercise control over any other websites that you may visit from a link on the Website, and is not responsible for any actions by such websites.
10. Social Media Features
The Website may include links to various social media platforms, including but not limited to Facebook, LinkedIn, and X (formerly Twitter). These links may collect your IP address and may set a cookie to enable the link to function properly. Such links are generally hosted by third parties, and the Company does not exercise control over them.
11. Update of Personal Information
If there is a change in your personally identifiable information and you would like to request that the Company edit or delete such information, please contact the Company at hello@servantium.com. The Company will attempt to respond to your request as soon as possible. The Company will retain your personal information for as long as your account is active, or as otherwise necessary. Notwithstanding the foregoing, the Company will use reasonable efforts to edit and/or delete your information from its records upon your request, except where retention is required for legal, regulatory, or contractual reasons.
12. Sale of the Company
The Company may assign, sell, license, or otherwise transfer your personally identifiable information in the event of an assignment, sale, joint venture, or other transfer of the interests of the Company to another entity. The Company shall take reasonable steps to notify you of any such sale, including its effect on your personally identifiable information.
13. Miscellaneous
- This Privacy Policy constitutes the entire agreement between you and the Company with respect to the subject matter hereof.
- If any provision is deemed void or invalid, the remaining provisions remain in full force and effect.
- The Company has taken reasonable steps to ensure compliance with the Americans with Disabilities Act where applicable, and is continuously working towards improving the accessibility of the Website.
- The Company reserves the right to make modifications to this Privacy Policy from time to time. Your continued use of the Website following such posting constitutes acceptance of the revised terms.
- No failure by either party to pursue any remedy resulting from a breach shall be construed as a waiver unless in writing.
- Any notice under this Privacy Policy must be in writing to the Company address posted on the Website.
- This Privacy Policy shall be governed in accordance with the laws of the State of Delaware, with jurisdiction and venue exclusive to the federal and state courts located within the State of Delaware.
14. California Consumer Privacy Act
The California Consumer Privacy Act ("CCPA") applies to certain companies that collect personal information from California residents. If you reside in California, you have the following rights:
- You may ask the Company to disclose what personal information it has about you, and what it does with that information. You may also request deletion and opt out of sale.
- You have the right to be notified of the types of personal information being collected and what will be done with it.
- You cannot be discriminated against for exercising your rights under the CCPA.
- You can contact the Attorney General to file a consumer complaint for any alleged violations.
15. EU General Data Protection Regulation
The EU General Data Protection Regulation ("GDPR") applies to companies that process and hold the personal data of data subjects located in the European Union. If you are located in the European Economic Area, you have the following rights:
- You may request that the Company transfer your personal data in a portable format, correct it, or delete it.
- You can request that the Company stop using your personal data, and can withdraw your consent at any time by contacting the Company or by clicking the "unsubscribe" link in emails.
- These rights are not absolute. The Company may be required by law to process your personal data in certain instances.
- If you have concerns about the Company's use of your personal data, you have the right to complain to the relevant data protection authority.
To exercise any of these rights, please contact us at hello@servantium.com.
Effective date: April 10, 2026
Version: 2.0
Previous version: Request v1.0 (January 2026)